EDF Energy

EDF Energy



Whats New · GDPR - We have a new Privacy Notice and updated Privacy Policy · Make payments on your account if you pay via Direct Debit or Cash / Cheque. · Manage debit and credit cards on your account · Any card already saved will be available to use when making a payment The EDF Energy app makes it easier to manage your energy account on the go. • Log in using the same details as your online home or business account – so theres no need to remember multiple passwords, with the ‘remember me functionality. • Make payments to your account balance • Store Debit and Credit cards • Live Chat – get immediate answers to your questions from an EDF Energy advisor 24/7. • Give us meter readings – so you only pay for what you use. • View detailed account information including your account balance, your Direct Debit (including requests to increase or decrease), your last prepayment top-up and your tariff details. • Our latest Blue+Price Promise tariff comes with the reassurance of always being able to check you wouldnt be better off elsewhere via the EDF Energy app. • Check the progress of your switch to EDF Energy if you just joined us. • Find your nearest prepayment outlets (PayPoint, Payzone and Post Office) and see which facilities are offered along with opening times. Request a replacement prepayment key or card if youve lost or damaged your current one.